Two-factor authentication (2FA) is the security authentication method that requires two pieces of predetermined evidence (factors) before being granted authorization. 2FA is a subset of multi-factor authentication (MFA). The difference between 2FA and MFA is the number of factors. 2FA is basically two layers of security required before a user can access an account or system.
According to studies, over 30% of all support tickets are related to password resets/forgotten passwords.
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