A keylogger is a device or software used to record keyboard strokes. Malicious actors may attempt to use keyloggers to record a target's username and password in order to gain unauthorized access to their accounts.

Kiosk mode (or "Kiosk setting") is a setting for a computer/terminal to only perform a specific or limited number of functions. A computer in "kiosk mode" for example might be used in stores and transportation for self-service and management. A kiosk terminal may be limited to a specific software application(s) that only performs the few functions meant for that terminal.

According to studies, over 30% of all support tickets are related to password resets/forgotten passwords.

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