GateKeeper Proximity Returns to NENA 2027

Faster access for telecommunicators. Automatic workstation security for 9-1-1 centers.

June 26–July 1, 2027
Music City Center | Nashville, Tennessee
Find GateKeeper in the Expo Hall — booth details coming soon

After exhibiting at NENA 2026, GateKeeper is returning in 2027 to continue helping emergency communications centers solve a critical challenge:

How do you secure every 9-1-1 workstation without slowing down the people answering the call?

Telecommunicators need immediate access to CAD, call-handling, mapping, records and other critical systems. But traditional passwords and repeated MFA prompts can add friction when every second matters.

GateKeeper helps public-safety answering points strengthen workstation access while keeping telecommunicators focused on the emergency—not the login screen.

NENA 2027 takes place June 26 through July 1 at Music City Center in Nashville. NENA is dedicated specifically to 9-1-1 policy, technology, operations and education, making its Annual Conference & Expo one of the most relevant gatherings for emergency communications professionals and technology providers.

Identity Security Built for the 9-1-1 Center

Many identity tools assume that one employee uses one computer at one desk.

A 9-1-1 center works differently.

Telecommunicators may rotate between consoles, share workstations across shifts, access several applications and take over quickly during staffing changes or emergencies.

GateKeeper helps agencies:

• Provide fast, phone-free multifactor authentication
• Reduce repeated password entry
• Secure shared Windows workstations
• Automatically lock unattended consoles
• Accelerate secure shift changes and user switching
• Associate workstation access with the individual user
• Simplify access to supported websites and applications
• Centrally manage authentication policies across centers and locations

Shared Consoles Should Not Mean Shared Identities

When multiple telecommunicators use the same workstation, it can become difficult to determine who is actually operating under an account.

GateKeeper helps each employee begin work under their own identity.

When an authorized user authenticates, GateKeeper can provide rapid workstation access based on the agency’s security policy. When that person walks away, the workstation can lock automatically. The next authorized employee can then take over securely under their own credentials.

The result is:

Faster access for telecommunicators
Stronger protection for unattended workstations
Clearer accountability for administrators

See the Complete Workflow at NENA 2027

Visit GateKeeper in the Expo Hall to see how an emergency communications workstation can:

1. Authenticate an authorized telecommunicator.
2. Provide fast access to the Windows session.
3. Reduce repetitive password entry.
4. Lock automatically when the user leaves.
5. Prepare for the next authorized user.
6. Maintain a clearer record of workstation access.

Authentication Without Personal Phones

Phone-based MFA can be impractical inside an emergency communications center.

Employees may not have immediate access to a personal device. Phones may be discouraged on the operations floor. Repeated approval prompts can also interrupt time-sensitive work.

GateKeeper provides phone-free authentication options designed for fixed workstations, shared consoles and frontline environments.

Returning After NENA 2026

Our conversations at NENA 2026 reinforced an important message:

9-1-1 leaders want stronger security, but they cannot sacrifice speed or operational readiness.

At NENA 2027, GateKeeper will return with live demonstrations focused on the real workflows inside emergency communications centers.

Bring us your most difficult workstation-access challenge, including:

• Shared dispatch consoles
• Slow shift-change logins
• Password sharing
• Repeated MFA interruptions
• Unattended workstations
• Weak user attribution
• Access across multiple applications
• Authentication across several centers
• Security requirements that interfere with operations

Our team will help map your current workflow and show where GateKeeper could strengthen access without creating unnecessary friction.

Meet GateKeeper at NENA 2027

June 26–July 1, 2027
Music City Center | Nashville, Tennessee

Secure the workstation without slowing the response.