Multi-factor authentication (MFA) is a security authentication mechanism that requires multiple (two or more) components of predetermined evidence (factors) before being granted authorization. 2FA is a subset of multi-factor authentication (MFA), the difference is the number of factors. MFA may require more than two factors of authentication before the user can access a system.
According to studies, over 30% of all support tickets are related to password resets/forgotten passwords.
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