prevent unlocked MDC solution

Syntech Group to Prevent Unlocked MDCs in Law Enforcement with the GateKeeper Proximity Solution by Untethered Labs


Oct. 21, 2020 / RANCHO CUCAMONGA, CALIFORNIA — Syntech Group, a trusted provider of IT products and services to enterprises in the US, announces a partnership with Untethered Labs to distribute the GateKeeper Proximity Authentication platform to law enforcement agencies for automating password management and locking MDCs when unattended as required by the FBI’s Criminal Justice Information Services (CJIS) compliance policy.

Mobile data centers (MDCs) allow officers to access critical data and do their jobs more efficiently. But like all technology, MDCs also present new challenges for the command staff and police chiefs. For example, in 2019, a computer criminal was charged with unauthorized access of an officer’s MDC during a ride-along. When officers forget to lock their MDC as they leave their vehicle, any passersby can shoulder-surf what’s on the MDC’s unlocked screen. But officers being forced to retype complex passwords every few minutes can start to seriously impact their actual duties.

Prevent unlocked MDCs. GateKeeper Proximity protects data from unintended exposure through automatic locking.

“There’s too much important data on law enforcement MDCs to leave at risk, so they must be protected – but that shouldn’t cause more stress and manual tasks for officers who are busy as it is.” says Katherine Wetherbee, Syntech Group CEO. “If you’re a police chief with hundreds of MDCs, short timeouts can potentially hinder productivity while long timeouts leave confidential data at risk. Syntech arms each officer with a GateKeeper token that will wirelessly act as an authenticator and automatically lock the MDC based on presence – not inaccurate inactivity.”

GateKeeper Proximity product lead and Untethered Labs CEO Dr. Sid Potbhare has worked with many law enforcement agencies and gained insight into the latest challenges officers face when complying with CJIS mandates such as strict timeout policies. “Some police chiefs report that the required inactivity timeouts end up locking the officers out of their MDC while driving, forcing them to pull over just to retype their passwords. This short timeout policy becomes a hinderance to an officer’s workflow. We have also heard of times when officers placed someone into the back of their squad cars with the MDC accidentally left unlocked, leaving data vulnerable to unauthorized exposure. Now, GateKeeper locks MDCs automatically but only when the officer leaves the vehicle – not when a timeout policy kicks in.”

With certified technicians and genius engineers, Syntech structures managed services that conveniently fit the custom needs of each organization while taking the guesswork out of security. Using GateKeeper Proximity’s dynamic 2FA, Syntech is eliminating more guesswork for police chiefs, law enforcement, city managers, and IT teams across the United States. Join the Syntech crew on Tuesday, November 3rd for a webinar on how to enhance authentication for law enforcement MDCs.

Webinar: Tuesday, November 10, 2020 1:00 PM PDT []

Syntech Group is an elite technology solutions provider for law enforcement, healthcare institutions, manufacturing facilities, and more with a focus on outsourced IT support, cloud service, backup solutions, B2B IT product sales, and professional services. Syntech Group is about keeping clients across the U.S. up and running, resolving problems quickly, providing personal attention while providing reliable IT support. For more information, please visit

Untethered Labs’ patented GateKeeper Proximity Wireless Access Control and Authentication platform automates password security for IT admins with dynamic passwordless 2FA. GateKeeper is spoof-proof two-in-one password manager and 2FA solution with military-grade encryption. GateKeeper adds strong layers of defense to an organization’s security posture with user’s habits in mind. GateKeeper automates compliance security requirements (CJIS, HIPAA, DFARS) such as complex passwords and locking of unattended computers. For more information, visit

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